How can we help you?



There are no results that match your search. Please try another search or Contact Us with further questions.

Contact Methods

Discover the value of partnering with Tensar!

From planning and design to installation, Tensar is ready to partner and support you. We'll help you cut costs, get the job done on time or faster, and make your project a success. Provide just a few quick details, and our team will be ready to review and discuss your project.

Whether you are looking for an in-person or virtual educational event, have a quick question, or some other need, use our contact form to get in touch. We aim to get back to all requests within 48 hours.

Customer Service

Our customer service team's hours of operation are Monday to Friday, 8:30 a.m.  to 4:30 p.m (GMT/local region time). Preferably, please drop us an enquiry email.

or use our Contact Form.

Frequently Asked Questions/Popular Topics

What is the difference between Tensar+ and TensarPave?

TensarPave is Tensar legacy software that was downloaded directly onto a user’s PC and required a user to request manual codes to gain access on a periodic basis. This was also a design software but did not include the latest design methodologies. TensarPave could only be updated by a user reinstalling the software on their PC.

Tensar+ is cloud based so is accessible from anywhere any time. This allows you to see more accurately savings for time, cost, and carbon against alternative methods of construction. The software is updated daily to ensure that design methodologies and data are accurate. Tensar+ also includes newer design methodologies like LAAMS.

Is Tensar+ free for commercial use?

Tensar+ is free to use software which has been designed for commercial use. The user is given a royalty-free, non exclusive, non transferable license upon registration. Full terms of use can be found here: Tensar+ Terms of Use (

Are you required to download Tensar+?

No Tensar+ is a cloud-based software which means that you can access this online from anywhere. You do not need to download the software onto a PC or tablet for use, however, there is a Tensar+ app available for download for anyone wishing to use the software on their mobile device.

How do I sign up for Tensar+?

Signing up is simple and available to anyone. You will need to visit website and click on the ‘Sign Up’ link. You will be asked to provide some information and then verify your email and that is it! You are then signed up for free use.

Is there a way to change what geogrid is specified in Tensar+? For example, if the client has asked for a particular type of tensar geogrid.
No, Tensar+ offers you the best overall solution. If you want to look at something specific e.g. you have some tensar geogrid already on site then you can contact a member of the team who will be able to assist.
What is the difference between the 'working platform' and 'tracked plant' module?
Both modules use the T-Value methodology. The tracked plant module is developed only for BRE470 load case 1 & 2, whereas the working platform module is used for crane platforms and other platforms outside of BRE470.
Does the software detail the method of calculation for the non-stabilised section used in the value comparison for working platforms?
The non-stabilised section comparison is based on BRE470 calculations which can be found using the BRE470 methodology. 
Why does the output show a product code and not the specific geogrid type?
Codes are used to protect the specification and ensure the correct product is used on site to meet the project specific requirements. The codes can be used in your specification and on drawings.
Sometimes we are asked to show some calculations/demonstrations, is this available yet?
We have received feedback about the detail of the output which is something we are actively working on.
Can we add our company name and/or logo to the output?
Yes, if you head to your profile settings via your name in the top right corner - you will see an option to upload your company logo. This logo will appear on your output. Please remember to save your settings once yu have uploaded your logo.
I have really poor soil condition and cannot in put them on Tensar + who can I get In contact with? 
The design solution is generally sensitive to low strength soil parameters, so in this instance please contact your local Area Civil Engineer for further support.
When will the new modules become available?
We're currently working on all of the remaining modules. If you are interested in a specific module, click on the subscribe option and you'll be the first to find out when this is available.
Why do I sometimes get a different code for the same design?
Each Tensar geogrid has multiple codes so this is not an error. Please use the code stated on your output and the correct grid will be delivered to site.